Salesforce (US)

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10.09

Salesforce (US) Salesforce (US)

More AI Regulation Is Coming: New Salesforce Data Governance Tools Can Help

Salesforce today announced Data Governance for the AI Enterprise, a new suite of tools to help IT teams address increasingly strict regulations governing generative AI. Why it’s relevant: Lawmakers worldwide are under pressure to establish...

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10.09

Salesforce (US) Salesforce (US)

Salesforce Winter ’25 Release: Agentforce Agents, New Connectors for Data Cloud, and More

Salesforce today announced that the Winter ʼ25 release preview is now live. Why it matters: The Winter ʼ25 release includes hundreds of new features, including autonomous AI Agents , connected data tools, and generative AI capabilities. These...

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09.09

Salesforce (US) Salesforce (US)

Salesforce Introduces AI-Powered Service Cloud Innovations to Accelerate Successful Customer and Employee Case Resolutions

Salesforce today detailed how it’s continuing to expand its complete package of AI-powered Service Cloud solutions to ensure customers, employees, and HR professionals can access the information they need 24/7 and resolve cases more quickly and...

Zur Pressemeldung auf www.salesforce.com
09.09

Salesforce (US) Salesforce (US)

Salesforce Announces AI-Driven Field Service Innovations for Peak Efficiency and Enhanced Customer Experiences

Salesforce today announced new AI-driven field service capabilities to help dispatchers, technicians, and field service leaders expedite time-consuming processes and increase operational efficiency. Built on the Salesforce platform and grounded...

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09.09

Salesforce (US) Salesforce (US)

Salesforce Launches Industries AI: 100+ Out-of-the-Box AI Capabilities that Tackle Industry-Specific Pain Points Across 15 Industries

Now embedded into every Salesforce industry cloud, Industries AI includes industry-specific prompts, data models, and AI capabilities — all underpinned by Data Cloud and supported by the Einstein Trust Layer — that address unique industry tasks...

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09.09

Salesforce (US) Salesforce (US)

Salesforce Unveils Sales Cloud Innovations to Accelerate Productivity and Revenue with Data and AI

New data and AI-powered innovations help sales teams transform their business with new account planning, prospecting, forecasting, and compensation management capabilities Salesforce today announced new data and AI-powered Sales Cloud...

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06.09

Salesforce (US) Salesforce (US)

Salesforce Delivers Next-Generation AI Models to Power Agentforce

Salesforce AI Research releases xGen-Sales and xLAM AI models to bring humans and autonomous agents together with data and actions Salesforce today announced new AI models, including xGen-Sales, a proprietary model trained and designed to power...

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05.09

Salesforce (US) Salesforce (US)

Salesforce Unveils Foundations Upgrade, Bringing Key Sales, Service, Marketing, Commerce, and Data Cloud Capabilities to Every Customer at No Additional Cost

Sales Cloud and Service Cloud customers now get more out of their existing Salesforce investment with additional features and an enhanced user interface built right into their CRM Salesforce today announced Foundations, a free upgrade that brings...

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04.09

Salesforce (US) Salesforce (US)

Introducing Career Connect: An Internal Talent Marketplace for Salesforce Employees

The jobs of the future — and the skills required to do those jobs — are changing every day. Recent Slack research shows that only 15% of workers strongly agree that they have the education and training necessary to use AI effectively. Salesforce...

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03.09

Salesforce (US) Salesforce (US)

Salesforce Signs Definitive Agreement to Acquire Tenyx

Salesforce has signed a definitive agreement to acquire Tenyx, a developer of AI-powered voice agents that create natural and engaging conversational experiences, transforming customer service. Upon close of the acquisition, Tenyx will extend...

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